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Jul 24, 2024

The "About Us" page is one of the foundational elements of your site.

This is more than a rundown of company details -- it's the heart of your story as a brand, where you connect with potential customers on a personal level.

If you're looking to create an engaging page for your people who visit it, builds trust and improves the brand's reputation, you're in the right place. In this post, we'll cover what this page needs to include, provide actual examples and offer tips for creating an outstanding page for your site.

What is what is an About Us page?

A About Us page tells your tale. It's where you share your identity, the things your company does and what you're passionate about. It's also a great occasion to earn the trust of people who visit your website.

A good example is an earth-first lifestyle brand could share their company's mission and focus on the way they plant trees to support each item they purchase.

A kids' toy brand might tell the story of its founder of struggling to find solutions for their children's unique needs or playstyle, and finally developing their own.

A food entrepreneur could speak about their experience growing in the family and how particular ingredients influenced their life. Then, they could talk about their love of sourcing ingredients that help others experience their culture or meet health goals.

This About Us page can also serve as a central resource for prospective investors and other interested parties who want to look up historical information on your organization Download brand assets and locate press contacts. The page could also provide statistics, discuss your leadership and provide links to other information on media relations.

Instead of product pages or articles for promotion, an About Us page seeks to provide the solution when visitors visit your website and ask, "Who's running this store?" "Why did someone begin this?" "Is this an company that I could be sure of?" "I wonder if this is something I should get involved with?"

What is the significance of an About page necessary?

The About page of your website provides information on your business -- your name, who you are and what prompted you to establish your business and also what you stand for.

This background helps build trust and creates a genuine relationship with the visitors.

But the benefits don't stop at that point. An effective About Us page also:

  • Differentiates you from rivals. The page is a chance to highlight the things that make you stand out. For example: "We're the only company that hand-stitches all our garments and guarantees the finest quality craftsmanship."
  • Humanizes your brand. The About Us page puts a face (and the narrative) for your business's name. For example, "As a busy mom of three kids, I founded this business because I know that it can be difficult to find time for self-care."
  • Creates trust and credibility. By sharing your knowledge, skills and core brand principles shows your customers that they can trust your ability to provide. One might say "Our founder has over 15 years experience in the renewable energy industry and has been featured in Forbes, Bloomberg, and The Wall Street Journal."
  • Improves your SEO. About pages give you an chance to incorporate keywords naturally to help your site rank higher in search results. For example: "At [Company Name] We're committed to offering the highest quality [keyword phrase, e.g., 'eco-friendly cleaning products'] that will ensure that your home stays neat and clean."
  • is the key to conversions. An appealing About Us page can be an important factor that converts users into customers. For instance: "Join the thousands of happy customers who switched to our top-quality, all-natural skincare line and your skin will thank you!"

Do online stores require An About Page?

An About page is even essential for stores that sell e-commerce.

Why?

Since shoppers aren't able to see or touch your products in person. You can't let them walk through your store online and feel a feel for your brand. The About Us page is often the first (and sometimes only) chance to connect with you on an emotional level.

Research backs this up. A study of the Nielsen Norman Group confirms it is the case that About Us pages that prioritize trust building are among the top performing. According to Harvard Business Review, a strong company narrative can increase the perceived importance of services or products.

 You need the About Us page because it could result in tangible business outcomes.

What should you include on the About Us page

Every About Us page is unique, just like your business. The key is to include all the details that are necessary to show your brand's personality, your leaders' experience and qualifications along with your mission and mission as an organisation (your "why").

There aren't all aspects that will be needed for each website, but here are a few things to take into consideration:

Mission statement

Your mission statement includes your purpose, core values, and goals. It's a concise declaration of what you're doing and how you accomplish it, and why it matters.

A mission statement can give your customers an understanding of what drives you. They can understand not just what you sell as well as what you stand on behalf of. It's more than just a formality; it's a chance to leave an impression that is memorable for guests.

In preparing your mission statement, consider the following aspects:

  • Unique value proposition. What is it that makes your company product, service, or resources stand out?
  • Customer you want to target. Who do you serve Why, why and how do you meet their needs?
  • Impacts on the world. How does your business seek to impact your business beyond your profit margin?
  • Future vision.What do you hope to gain through running a successful organization? What are the reasons why customers, stakeholders or investors?

Value proposition

Your core value proposition is an unambiguous description of the primary benefit you offer -it is the only thing that will make you indispensable for your prospective customer.

A strong value proposition should:

  • Concentrate on the benefits not only the features. How can your product service make the customers' lives better?
  • Make sure you are specific and pertinent to your target audience. Speak directly to the needs of your ideal client and wants.
  • Make your offering an emotionally compelling one. Find the deep motives behind your offer.

An effective value-added proposition goes far beyond the surface level. Sure, you can say the brand's benefit is to save people money, but that's fairly dull. You could instead say you help families afford fashionable, durable clothing that will help students fit in at school and feel comfortable year-round.

Be patient with this one. Achieving it correctly could mean the difference between an unsatisfied customer and a lifetime customer.

Social Evidence

Everyone is always seeking an assurance that they're doing the right thing. Sometimes, this assurance may be derived from the fact that others have made similar choices. This is the reason why trends wear off and peer pressure is extremely efficient.

Social Proofis the technical term used to describe this phenomena where individuals look at the behaviour and behavior of other people to help guide their behavior, or to support their decision-making.

On the internet Social proofing is extremely important because it helps add authenticity. With the surge in fake content as well as photoshopped images it can be difficult for people to gauge authenticity, and social proof is a great way to help.

The online shoppers aren't able to see the products or feel them in personal. They cannot see you with their eyes and get a sense of the trustworthiness of your business. They rely on other people's experiences in determining whether they're genuine.

In the context of your About page, it is possible to use social proof by including:

  • Testimonials from customers. Highlight glowing reviews from delighted customers.
  • Product reviews. Showcase star ratings and detailed feedback from actual customers.
  • RSS feeds from social media. Integrate real-time updates from your social media accounts that show customers engaging in conversation with your business. Include links to your social media accounts, too.
  • Trust badges. Display seals from reliable third-party organizations like the Better Business Bureau.

If executed correctly, social proof taps into the human desire to follow the masses and gives those who are hesitant to buy the assurance they require in order to press "add to basket."

Press highlights

Features or press mentions are an additional form of powerful social proof you could incorporate on the About Us page.

A well-known publication gives your brand credibility and importance. They're a proven trust signal. This is why many landing pages feature the words "As you can see on ..." area.

When including press mentions on your About page:

  • Highlight recognizable publications. Choose publications that your public is likely to be familiar with and believe in.
  • Make use of logos or pictures that are featured. The mentions should be visually appealing and simple to scan.
  • Use snippets of text or quotess. Provide a sample of what was said about you, especially if it reinforces your core value prop.
  • Link to the full articles. Readers who are interested can dive in to understand the complete background.

If you're fortunate enough to have lots of news features to pick among, choose a blend of publications that are well-known and mentions that speak to your distinctive selling points that are a hit with your primary audience.

The core values

The core values of your company determine how you do business. These are the basic beliefs that shape your decisions, your culture, as well as your branding identity.

Value-driven consumption has been increasing. Including your brand values helps your customers know what you stand for beyond earning a profit. They get a better understanding of what you value and your bigger goals.

To make your values evident on your About page, strive to

  • Make sure you are specific and concrete. Do not use generic phrases and concentrate on authentic brand values which guide your daily operations.
  • Display, not simply talk about it. Give concrete examples or tales of your beliefs in action.
  • Link these to the experience your customers have. Discuss how your beliefs translate into benefits for your shoppers.
  • Create visually appealing content. Utilize images, icons or formatting to make your ideas simple to comprehend and retain.

Images and videos

Creative visuals showcase your products and brand's personality and establish an emotional connection with your customers.

Images and videos also give an image on your company and trigger an emotional reaction. Plus, they break up text and make your About Us page more scannable.

Here are some examples of images and videos worth considering:

  • Behind-the-scenes photos or videos. Your team can show off their workspace, or your process of production.
  • Photos or videos of customers. Authenticity trumps production value in most instances. The content created by the user is ultimate in authenticity.
  • Aspirational imagery. Capture the lifestyle or feeling you want to associate with your brand.
  • Product close-ups or 360-degree views. Give customers more opportunities to see key features and benefits up close.
  • Illustrations or infographics. Define your company's model as well as your values and business's goals using images that might be more engaging than text blocks.

History

Your company history is the history of how your company began to take shape. It's the journey that takes you from an idea into a recognizable company.

it gives customers a sense of your origins and development. They are able to comprehend the roots of your values and mission, and it creates an arc of narrative that they can take on and trust.

In creating your section on history:

  • Beginning by having your "aha" moment. Was it what inspired you to begin your enterprise? What problem were you trying to solve?
  • Highlight key milestones. What were the important turning points, or successes in your journey? How did you develop and develop?
  • Focus on the human component. What are the main characters in the story of your company? What challenges did you face as well as how have you overcome these?
  • Tie it back to the purpose of your business. What is your past experience that informs your current values and approach? What is the one thing that has not changed throughout your journey?

Write a compelling story that highlights your passion as well as the action that drives your business. Highlight the long evenings, the curve of learning, and the breakthroughs.

Nine About Us page examples to get you started

The nine different About Us examples demonstrate the various styles and components offered for various business requirements. Use them as an inspirational basis for creating pages that reflect the brand you represent and contains all of the core elements discussed earlier in this article.

1. Badeloft Luxury Bathrooms

Badeloft is a boutique company that offers high-end bathroom accessories, especially bathtubs. Its About Us page is a an excellent example of the art of storytelling.

First off, they nail the brand's message.

Three high school friends, united by a shared disappointment with the high-end bathroom industry, choose to establish their own company.

A two column page section with an image of a bathroom on the left and a title and paragraph on the right.

They also lay out their goals and strategies with a style that is genuine and relevant to their clients.

A two column page section with an image of a bathtub on one side and a title and paragraph on the other.

The goal of the company is to bring luxury to every bathroom for an "ultimate bathing experience."

However, the most impressive feature is social proof. There are glowing reviews on Houzz (a go-to site for inspiration on home decor).

Two column houzz review layout with a title above and a call to action below.

Plus, they feature Instagram pictures from clients showing off their stunning Badeloft bathtubs.

A title followed by a three column image gallery and a link to instagram.

It's not just pretty pictures It's evidence that people love their products.

The Badeloft's About Us page works because it's not just about the company. It's about a common passion for great design as well as a commitment to the customers and an experience you can't help but get involved in.

2. Offerman Woodshop

Offerman Woodshop is a collective of woodworkers with a high level of expertise based in East Los Angeles that focuses on traditional joinery and sustainability.

The About Us page shines with enthusiasm, personality and a deep commitment to their work and the community they serve.

The homepage opens with a brief description of their core values- an emphasis on quality craftsmanship, sustainable practices, and robust local collaborations.

A simple About Us section with only a title and a few paragraphs.

This conveys a brand that values its influence and its roots.

However, where the website truly becomes real is the profile of each team member. Each woodworker, ranging from the company's founder Nick Offerman to the newest hire, is given an opportunity to showcase the individuality of their journey, their favorite project, and personal quirks.

Content section: image of Nick Offerman on the left, and a title, favorite project term, and paragraph on the right.

They're not just resumesThey're tales that make you feel like you're meeting the team face-to-face.

Offerman offers alumni profiles too as a testimony to the lasting relationships they have built.

Content section: image with overlayed meta term on the left, and a title, favorite project term, and paragraph on the right.

And by highlighting each member's unique background and interests and interests, they demonstrate how woodworking can be a profession that welcomes all.

Coupled with the warm, conversational style, these individual touches provide the About Us page that feels as a welcoming introduction, rather than an overview of the company. It's an authentic glimpse into a tight-knit team who are united in a passion for crafting, wood and the sense of community.

3. myLAB Box

myLAB Box is a pioneering business offering at-home health testing solutions made to be user-friendly to use, safe, and discrete. Its About Us page builds trust and confidence in an extremely delicate industry.

The first page begins by highlighting the mission of their organization -- to empower users to control their health.

A two column page section with an image of a woman looking through a telescopy on the right and a title and paragraph on the left.

They are proud of their commitment to innovation, quality and customer satisfaction, positioning themselves as a trusted partner in health.

The most notable section One of the most notable is "Private and discrete". They address the some of the common problems associated with the traditional laboratory testing (time-consuming and costly, as well as stressful) and showcase their product as the answer.

A two column layout with an image of a man and a woman on the left and a title and paragraph on the left.

This shows they understand their customers' needs.

The story of the founder gives a personal note. The story explains the origins of the business with a common sense approach.

About section with a title, images of two women, and a few paragraphs.

In sharing their struggles in traditional tests, they create the "we've been there" relationship.

The section for teams is an effective trust-builder.

Content section with title, subtitle, and a three column team member gallery.

Medical advisors who have impressive qualifications, customers are assured that they're in expert hands. Importantly, they use authentic images, not stock imagery to gain credibility.

Throughout, the tone is supportive and compassionate. They do not present themselves as a provider and a dependable ally.

4. Marey

Marey is a family-owned company providing innovative and affordable tankless water heating systems since 1955.

The About Us page is a powerful blend of their story, its mission, as well as values that paints a clear picture of who they are and what they believe in.

The homepage begins with the company's origin story that trace its beginnings to the founder Mariano Reyes and his vision to provide sustainable and endless hot water from his homeland of Puerto Rico.

Three column post teaser gallery, each with an image, a title, and a description on hover.

This story confirms Marey as an enduring leading force in the business.

The "Who We Are" section gives a unique image to the brand introducing the brother-sister duo now in charge.

A two column layout with an image of a man and a woman on the left and a title, paragraph, and button on the left.

This family legacy adds a extra layer of warmth and authenticity.

But perhaps the most powerful aspect is the clearness of their mission, vision and values.

Two column layout with icons on the left, and a title and paragraph on the right.

Their commitment to energy efficiency and their emphasis on affordability and dependability, they paint a picture of a company that truly is concerned about its clients and the environment.

The page may benefit from more visuals and social proof the page is able to tell a coherent and compelling story about the brand.

It gives the reader a an impression of Marey's knowledge in her work, the values she holds, and commitment to innovation. All essential qualities for building confidence and trust.

5. Burning Man

Burning Man is a global ecosystem of artists, makers, and community organizers united by the values expressed in the "10 Principias".

The About Us page serves as an important hub. It provides an overview of their philosophy and invites you to browse numerous pages on their mission, history, and ways to get involved.

The webpage begins by providing a short overview that highlights the scale and scope of Burning Man's impact.

Blocked out icon and paragraph text with a subtle background image.

From there, the page provides clear ways to go into the deeper. Clickable boxes invite you to explore their mission statement, history and timeline as well as methods to be involved.

A two column masonry layout, each image with a text overlay.

The hub and spoke design makes information more manageable, and allows readers to select the path they prefer.

In spite of the necessity for interactive and other visual elements, the layout offers a concise overview, as well as a way to encourage further participation.

Overall, the Burning Man About Us page provides a thorough introduction to their complex organisation. With a clear philosophical foundation and clear paths to learn more They encourage readers to learn more than just comprehend and be part of their worldwide community.

6. Ryanair

Ryanair is the largest European airline group, with 240 destinations in more than 40 countries. Their official About Us page is a perfect example of an exhaustive resource for a broad spectrum of stakeholders, ranging from customers and investors to employees, potential partners, and customers.

The page opens with a clear, concise intro that outlines the company's position in the market and its reach.

Banner image with overlayed title and paragraph text.

Their emphasis on their dedication to sustainability from the bat is a smart choice, especially given the growing significance of the environmental aspect to every stakeholder group.

There's a large section with the most recent news.

Two column layout with one post teaser on the left, and three on the right.

This shows transparency, and helps keep stakeholders up to date on the company's activities and achievements. This element also keeps the website current and fresh.

But the real heart of the section on About is located in the categories you can click on. From our Network to Sustainability to Investors, each section caters to the specific requirements of various stakeholders.

Three column image gallery, each with an overlayed title.

This specific approach acknowledges that a corporate about us page isn't one-size-fits-all, but needs to serve multiple audiences.

In the case of investors and partners who are interested in becoming potential partners, the Our Network and Our Fleet sections provide critical operational details. If you are looking for a job, The Our People section is key. And for environmentally-conscious customers, the Sustainability section is a must-read.

While the design is fairly typical for corporate websites but the site's structure excels for delivering details to the appropriate users.

7. Fuji Electric

Fuji Electric is a global producer of high-quality technologies and energy-related products. It has a over a century of innovation.

The About Us page reflects their position as an established company leader in the industry and emphasizes their reliability, expertise and dedication to their customers' satisfaction.

The site begins with a compelling message of value that demonstrates that Fuji Electric is more than just a manufacturer They're a company that is committed to helping companies to overcome obstacles.

Layout with a paragraph underneath an image with a title overlay.

"The "Century of Innovation" section is the highlight to celebrate the 100th anniversary of Fuji Electric.

The time line of the key events starting with electrical machines in 1924 to building their first hydraulic engine in 1936, showcases their long-standing expertise and pioneering spirit. Innovation is the key to building confidence and trust.

This page will then guide website visitors to more specific sections, ranging from products and Locations to Customer Service as well as Tech Tips.

A three column tile layout, each with an image, an overlay, a title, and a Learn More button.

It caters to the diverse requirements of the corporate clients, be they clients, partners or employees.

The tone of the overall is formal, and perfect for a global, large company. The focus is on substantive details, not flashy designs or narrative.

The overall Fuji Electric's About Us web page provides an overview of the company. Though it doesn't have the warmth and engagement that is typical that smaller companies have, it communicates their scale, capabilities, and commitment to innovation and quality.

In their goal of attracting massive energy and technology clients This approach is likely to instil confidence and faith.

8. World Vision

World Vision is a global charity that is committed to helping families and children to rise above the effects of poverty and inequality.

Their About Us page is a testimony to their unwavering dedication to their faith-based mission and many years of brave, loving action.

The site immediately grabs your the attention of viewers with its powerful and emotional phrases. Phrases like "Going to the ends. The place where no one else will go." as well as "Dangerously gentlehearted."

Image of a child behind a fence with overlayed title and paragraph text.

The importance of their faith is a recurring theme while being clear about their dedication to all children, regardless of faith. The combination of faith and acceptance is striking.

Simple content section with title, paragraph, and vector image.

Their timeline is especially impactful. It's a story of consistent, courageous action from humble beginnings, helping a tiny girl to now serving millions.

Three column timeline consisting of an image, the year, and a description for each point.

The church's refusal to challenge the Church regarding AIDS or helping Vietnamese refugees display a desire to take controversial but essential actions.

The images of children throughout make for a strong personal bond.

An image of a child wearing a red shirt with a title and paragraph overlay.

The images highlight the true, transformative effect of the work of World Vision.

In general the World Vision's About Us page is an amazing way to communicate mission, faith, and impact in a way that inspires.

Six tips for a great About Us page design

Designing an effective "About Our" page is more than just laying out all the information mentioned earlier. Below are 6 tips to help you create an attractive page and is a hit with your target audience.

Favor authenticity over stocks

Original images and charts outdo generic stock photos any day. Why? because they show the real person you are.

Photos from stock may be useful, but they don't tell your own unique story about your business. It's like putting someone else's family photos in your own album. The photos don't seem authentic.

When you use images of your actual team, your products, or the office, you give customers a genuine peek behind the behind the scenes. The images show the face that make up the brand and how the product is made, and the processes behind it.

This creates trust and connections.

This is also true for graphs or infographics. Original data visualizations help customers to comprehend and accept your message in ways that simple graphics won't.

A Nielsen Norman Group study provides a little more about trust's importance in relation to About Us pages:

"Perhaps the most noteworthy trend we observed in our most recent study is that consumers now expect companies to demonstrate a heightened quality of honesty and transparency not only on their websites, but in every interaction one may experience with an organization. More than ever, users are suspicious of organizations and see right through complex words, phrases, and stock photography.

The public likes companies that show their customers as being affluent as well as human and simple to comprehend."

Check page responsiveness

Your About Us page needs to appear stunning and function flawlessly on all devices. That's where page responsiveness comes into play.

Responsive design implies that your webpage automatically adjusts to fit the device it's being read on. Whether it's a desktop monitor, a tablet, or even a mobile phone it will be easy to read and use.

No zooming, no scrolling, no frustration.

What is the significance of this? Because more and more people are browsing and buying through their mobiles.

When you're About Us page isn't responsive and responsive, you may be missing out on a potential customer who gets frustrated with the drab mobile experience.

Lower load times

Load time relates to how long it takes for a page to show up in the browser.

If the About Us page takes too long to load, prospective clients may abandon your site before even seeing what you're all about. This is a missed chance to connect and convert.

Speedy loading times increase the conversion rate and increase your search engine rankings (Google likes fast websites! ).

There are plenty of ways to accelerate the process:

  • Reduce the number of HTTP calls. Each element of your site (images, scripts, stylesheets) require to make an HTTP request. The goal is to streamline your site in order to decrease the number of request.
  • Allow web browser cache. It tells a browser to keep a part of your website so that they can load quicker on subsequent visit.
  • Use a content delivery network (CDN). CDNs provide your content to a network of servers, so site visitors load your page on the nearest server them.

If you'd like to determine the loading speed for your About Us page, you can use tools like Google PageSpeed and GTmetrix. The tools can also give actionable strategies for improving the performance of your website.

Need a point of where to start? If your site is on WordPress, Jetpack Boost provides easy-to-implement tools for evaluating and improving your site performance.

Take a look at the fold

While you're developing for your About Us page, you could hear someone talk concerning "the fold." The fold is the lower part of an individual's screen.

Why does this matter? Because whatever is "above the over the fold" is the first thing a user gets first to see, without having to scroll. It's prime real estate for your website, and it's your chance to impress your visitors with a strong first impression.

Consider it a storefront window display. Your goal is to place your best stuff up on the front of your store to draw people in to visit and look more.

The question is, what information should you include over the fold of your About Us page? Here are a few ideas:

  • An engaging headline that explains your distinctive value proposition.
  • Eye-catching visuals that showcase your personality as a brand.
  • An easy and succinct summary of who you are and what you accomplish.
  • An appeal to action that inspires first-time visitors to keep exploring.

However, don't attempt to pack all of it in there. Keep it clean, focused and digestible. It's important to draw attention and not overpower.

The fold, while crucial, it's not the end-all-be-all. Thanks to flexible design, folds could be placed in different locations across different gadgets.

A fantastic About Us page takes visitors on a journey, with each section building on the last to create an intriguing story.

Instruct users to perform an action

It's important to remember that your About Us page isn't just an opportunity to present yourself -- it's also powerful in driving action. And one of the best strategies to accomplish this is with a clear call-to-action (CTA) in the bottom of the page.

Imagine that you've just taken your visitor on the journey of your brand narrative. They're aware of the person you're talking to, what you're all about and what makes you stand out. This is the ideal time to ask them to go on next steps together with you.

You might be browsing through your collection. or signing up for your monthly newsletter. Or following your social media accounts.

No matter what the subject matter, your CTA must be precise appealing, persuasive, and line with your overall brand goal.

Here are a few CTA suggestions to think about:

  • Shop our latest collection. It's the perfect solution if want to drive sales and present your products.
  • Connect with our group. This is a great option for building your email database or a your social media following.
  • Read our blog post. It is a great option when you are looking to establish your brand as an authority on the subject that will add value to the products you sell.
  • Connect with us. This can be a great option when you are looking to open up a dialogue and develop relationships with guests or other partners.

The trick is to ensure that your CTA unmissable and irresistible. Use action-oriented language, eye-catching layout, and a concise message of value.

Make use of concrete numbers

The numbers can be your most trusted partner. They add credibility, context as well as impact to your narrative. But what kind of numbers do we talk about?

Think stats like how many customers you've handled or how many items you've sold, or the extent to which your business has grown. Perhaps it's prizes you've received, milestones that you've reached, or even the number of how long you've been operating.

In this case, instead of telling people that you have "a number of satisfied customers" You could instead claim that "we've enjoyed serving over 10,000 satisfied customers." As opposed to "we've grown a lot" it could be "we've experienced a 15 percent increase in sales during the past year."

Your achievements are tangible and impressive. These numbers help prospective customers comprehend the magnitude of your business, your expertise and the expertise you have.

However, a word of caution Be careful not to go overboard. You don't want the About Us page to read as a textbook for math. Choose your most impressive and relevant stats, add them to the narrative.

A good guideline is to follow the rule of three. Pick three key numbers that you want to include, and then weave them into the story. More than that and you risk overwhelming your reader.

And context is key. One number might be meaningless to the person reading it. It's all about when you add the reason what it means.

Let people discover your passions and values.

Your story is unique and your About page is the perfect spot to present the tale.

Keep in mind that your About page isn't about your business It's also about why you're there. Share your passion, make sure you are transparent and genuine, and invite your visitors to share in your journey.