Terms

Today we've launched a innovative new metrics and analytics experience which will assist you to answer important questions to grow your business, and delight data nerds and newbies alike.

Worry-free metrics tracking

When it comes to measurements, the more is better. In order to help you make sense of the noise, we're tracking 5 key members-centric metrics, then showing them in an approachable way to help you stay focused on membership growth and retention.

This is what we're monitoring: ( expanded / new)

• The monthly recurring income is the most important metric for a membership business. It is the answer to the question: How much money can I expect to make? Our metrics now clarify the reasons that they are there (including LTV and ARPM).
• Net revenue tells you how much the money you earned this month (minus refunds) and also where it came from.
• Members who pay allows you to explore the entire amount of recurring members on your accountand also the adjustments which affect that number.
• Churn indicates how much you've lost -- voluntary or not -- as well as total $ churned.
• Trials displays the number of members who have decided to continue with a recurring subscription after their trial ends.

Compare metrics across plans

We've designed a separate overview of each of the five metrics. We've also provided the ability to easily compare MRR, net revenue, Paying Members and Churn across 5 plans: Easily see the things that are working, and what's not and how to increase down.

Get tangible insights

Hover over the charts to get the absolute amount of each month so you can know what's driving the month-to-month fluctuations and then take appropriate action.

Dig into the details

Click any value on a table, and we'll guide you to the related calendar month and display a list of data elements that constitute the complete data point. For example, if you added $1500 as new members to your MRR during June, you'll be in a position to see MRR that is charted, sorted by day in June, as well as a list of related members.

Get started

Running a business can be an obstacle, but looking at your membership data doesn't have to be. The latest metrics from us make it easier to understand the process of expanding your business, and will aid in making your membership a long-lasting one.

 Gain valuable insights from the numbers driving your business