How do you reduce and prevent the possibility of fraud when it comes to electronic payments before 2023

Aug 5, 2023

The risk of being a victim of fraud when paying is part of every enterprise. The right payment option is beneficial to businesses because It provides your clients with a pleasant, reliable experience as well as entices them to purchase from you in the future. If you choose a poor method of payment, it may cause a lot of damage to your company. Today there is a lot of fraud. However, a robust platform to process payments will help minimize risks, safeguard your customers and ensure that your company is safe. The best part is that an extensive platform can help merchants deal with fraud, without effort or hassle.

What exactly is fraud in payments?

A fraudulent payment is in the event of a transaction which the cardholder was not able to authorize the payment. The fraudulent payments typically are made with stolen credit card details as a form of identity theft. Fraud often results in the destruction of financial or property assets of the vendor or both.

Fraud is a result of many different methods including stolen credit card details in the form of stolen account details, frauds like phishing. We see the results of these in dispute over payments (also called chargebacks) which are costly and could cause problems to any company. The methods used to commit fraud are diverse and tend to change as our security systems become better. In this piece we'll examine different types of fraudulent usage of credit cards.

In the State of Online Fraud report of Stripe the researchers discovered that the amount of fraud is increasing substantially since the start of Covid 19 pandemic: 64 percent of the global top business managers said that it's more difficult for them to fight fraud, and 40% of businesses witnessed an increase in the number of attempts to attack attempts compared to prior year.

Online payment losses are projected to reach $343 billion worldwide in 2023-2027 according to Juniper Research. The issue is not the possibility that your business is vulnerable, it's just a matter of the consequences if. Facing inevitable adversity and threats, it's crucial to defend your business with effective fraud prevention strategies.

Why is this increased fraud? E-commerce is growing in popularity.

Stripe found that, by 2021, organizations who use their platform made 60% more transactions than in the year 2020. The increase in transactions opened up more avenues to commit fraud.

Common types of payment fraud

Card testing, carding or other attacks

When a card's validity is checked, it as a result of a crime, the perpetrator attempts to purchase items that have the stolen card number to see if the information can be used, typically using a variety of cards. It allows criminals to swiftly determine if the stolen data could be used to purchase larger sums. This is the most frequent scenario the case when credit card numbers are bought through criminals in the aftermath of an incident that has compromised data.

A majority of transactions to test cards are from a foreign country with delivery and billing addresses that are not compatible with the user's IP address's place of residence.

Refunding or denying fraudulent transactions can help stop the fraudulent activity that can occur when dealing with these kinds of transactions. Fraudulent charges can be challenged and reversed in the event that they're not reimbursed.

Stolen credit cards

The fraudulent use of stolen credit card happens when consumers are able to make purchases using stolen credit card details. This is because the shipping and billing addresses may be different due to the fact that the fraudulent buyer wants to have their item shipped, and not the person who purchased it.

It is possible for this type of fraud to be hard to spot because of the numerous motives why customers may require multiple addresses for example travelling, living or residing in a different location. If there are any suspicious circumstances the purchase might need to be reviewed manually to determine if it is a good fit for your organization and also to the common buyer.

What are the risks of payment fraud?

Loss of revenue and customer confidence are the top two concerns for payment fraud risks, but the negative impact for businesses from fraud also comes with more severe penalties. These include large fines for violations of regulations or being shut down.

Lost revenue from payment disputes

Carts that were abandoned because of fraudulent prevention

Stripe found that "the more fraudulent activity companies attempt to halt and stop, the more likely it is to prevent legitimate purchases, as well aswhich can reduce the rate of conversion for payments." The preventative measures are sometimes out of the way as customers make a purchase.

If there are a lot of ways to check and you are sending users to a pop-up site for them to input the details of their credit card customers may be dissatisfied, and they may decide to cancel their purchase.

Merchant responsibilities in the case of fraudulent transactions

Merchants are responsible for the transactions they make on their sites and also in their retail stores. They must decide when they should approve or deny the legitimacy of a transaction.

Costs incurred due to fraud will typically be challenged or reversed, which can result in the issuance of a bill due to the fraud. The best way to prevent such fees is by denial and reimbursement of fraud-related transactions. In addition, it's important to respond to dispute over chargebacks with genuine charges and prove there was not any fraud occurred.

Five methods to lower the risk of the risk of payment fraud

The five strategies comprise tools or solutions that could be created in-house or bought by a third party. Risk management in-house may be the most efficient solution for larger-scale companies that have the capacity to implement the process, while buying tools will help in the administration of transactions for small and busy teams.

Integrate fraud prevention tools

Software that sets thresholds to prevent fraud may prevent or block high-risk purchases that fit your set standards. Software for thresholds to detect fraud can stop any payment that appears odd or alerts you to suspicious particulars such as the place of an IP or the profile of a client which is not typical.

An in-house solution can take considerable time and effort to build, however, it could be the best option for firms that require extensive customisation, as well as those who deal with sensitive data. An external solution is quicker to setup, but you could pay per the transaction.

Understanding the sensitivity and scope of your fraud risk will assist you in choosing the type of software is appropriate for your organization.

Risk management and hiring fraud teams

The selection of a team or individual for transaction review is an established practice in manually preventing fraud. Any transactions flagged can be reviewed before being either approved or rejected in accordance with the guidelines and rules set in place by your organization or your service company. The manual approval process for more risky and high-value transactions could help reduce your costs as well as losses due to fraud.

Any purchases that appear to be fraudulent must be returned or refunded. All disputes must be resolved with evidence or even accepted when there fraud. A lot of disputes can be resolved with the help of evidence that can eliminate the fee, and keeping the profit. Examples of evidence to prove the case could include tracking numbers, screenshot of the delivery, interactions with the customer or evidence of the use. The types of evidence you can use depend on the nature of your firm, however providing evidence of receipt or usage can be a solid basis for protecting against disputes.

Develop fraud prevention processes

Methods in preventing and dealing with the threat of fraud vary for every business. The best way to start is by conducting an assessment of risks to assist you and the team know what your typical customer looks like as well as the types of frauds your company is susceptible to, as well as the methods the criminals can be able to circumvent your existing fraud prevention methods.

Utilize the findings from your risk analysis to revise the criteria you use for setting your fraud thresholds and processes to respond.

Choose a one-stop payment system

for medium and small firms, a system that is all-in-one can be the best solution to reduce costs as well as the time you spend working.

What should you look for in a payment system that is integrated

Machine learning

Machine learning models can be trained to make choices by feeding huge volumes of information on input and output. With inputs from the user, the model calculates the likelihood of the output. It then uses this probability to determine the fraud risk of every transaction.

Rules that can be customized and also risk-filtered

Custom risk filters allow firms to set limits for risk tolerance. These limits could flag suspicious transactions if they meet certain criteria. They can be adjusted to suit your specific business requirements. Filters are set to be suitable on a variety of factors, including:

  • The IP addresses are authorised by a specific server or region
  • Blocked IP addresses are suspected of criminal activity
  • Trustworthy, regular transactions to the same IP address.
  • Shipping address verification
  • Volume or amount of transaction

The flexibility to modify rules permits flexibility in businesses. In the event that a retailer of clothes might flag excessively large purchases or a construction wholesaler could be focused on billing and shipping information.

Conclusion

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