How Customers of Your Business Are able to pay you with cryptocurrency

Feb 17, 2023

It's essential to consider the perspective of your clients especially at times of changing like at checkout. A critical part of success at checkout is providing an efficient, secure method for customers to check out by using their preferred payment method.

In this piece we'll assist you in understanding the process of making a payment in the perspective of your customer's point of view. Once you've mastered this then you'll be able identify ways to increase the rate at which you make your customers convert, provide assistance in a direct way, and also educate your clients and customers.

Crypto vocab check

There's a way to grasp each of these terms in a bit more detail in this article. This is a quick outline of the key phrases:

Public Key: Essentially it is the data that one needs to transfer cryptocurrency.

Public address A public address is an hashed (basically shorter) form of the key public. It is the kind of key you could offer to any individual willing to send you money. Consider it to be a Venmo username, or as a PayPal.me URL. (e.g., 0x12B0aD31f483Cdf4741de8f5679A472E5fe3345G)

Private keys: permit a user to access funds sent through with an open-key. Private keys must not be shared with any third party.

Web3: Defined by AP Stylebook, Web3 is a catchall term for the prospect of a new stage of the internet driven by the cryptocurrency-related technology, blockchain.

Digital wallet based on Web3 (crypto wallet): It stores private and public keys for transactions using blockchain.

Seed word: A collection of words generated randomly that allow access to a Wweb3 wallet. It is used to gain access back to the wallet for cryptocurrency. It's not recommended to reveal this information to an outside party.

The wallet that is not custodial is owned by the person who uses it. The private keys are associated with their wallet , and they can access all the information on the account on Wweb3. (e.g., Metamask, Trust Wallet. )

Custodial Keys for private accounts are held by companies who are third-party. (e.g., Coinbase, OpenNode. )

Peer-to-peer payments

You might be considering "Isn't one of the major advantages of cryptocurrency that they're peer-to-peer and do not rely on services provided by other third-party companies?"

It is absolutely feasible to earn cash from your client without the need of any instruments or assistance that are provided by a third party.

This won't be feasible for an average user. It is not feasible for them to operate an individual node, make transactions with the command line or keep the passwords to their accounts. Additionally, the majority of sellers prefer to charge an incredibly low transaction fee in order to give customers satisfaction, as well as they can save time and energy for reconciling transaction to order.

This post is focusing on common online transactions using items and services that will likely be utilized by beginners and intermediate-level users.

A brief overview of process of the process of paying with crypto.

From the viewpoint as an individual consumer there are three aspects to take into consideration:

  1. It is possible to access a fundable cryptocurrency wallet.
  2. Make sure they connect their bank accounts.
  3. Pay the amount and get confirmation.

The precise experience depends upon the processor who processes payment and wallets during the transaction. The following cases will be discussed and discuss the process in each stage for your customer.

1. There is a way to fund a cryptocurrency wallet

There's a wide range of options available to people searching for an online wallet that can support cryptocurrency. Every wallet is unique in its qualities, features, and advantages in addition to support with various chains, currencies as well as the experience of making payments.

"Traditional" electronic wallets, such as PayPal or CashApp currently support cryptocurrency payments. Some of the top cryptocurrency exchanges like Coinbase, Crypto.com, and Binance come with their own application and also serve as payment-related wallets. Also, there are wallets native to crypto such as MetaMask, Rainbow, and numerous other choices. Consider exploring your options on your own to determine the most suitable option for you.

Once you've chosen the best wallet and have it set up The next step to complete is adding the crypto currency you'd like to make use of to create an account with an account balance which can be used to buy. It's a simple process since many wallets offer an in-app payment option.

What is the most effective method for a person to choose the currency they should use?

This is an excellent subject! In most cases you don't need to worry about it, besides costs that can add up in the event that you have to change currencies. A few cryptocurrency payment processors provide automatic exchange services to allow customers to pay with one currency and get it back with another currency.

If that's not feasible, the majority of crypto wallets offer the capability to transfer or trade their accounts at any time, so when a user is a bitcoin user (BTC) but wants to transfer money with Ethereum (ETH) users can change their payment method rapidly. It's ideal to load your wallet with any amount that you'd like to transfer but it's difficult to do so prior to picking the time you'll spend to buy some thing.

2. Make their wallets available on your site

Two methods for customers to connect their wallets with your website: the QR code as well as the web wallet connectivity. The payment processors who support cryptocurrency might offer either or both of these as choices.

QR code

It's the ideal alternative for people who own the cryptocurrency wallet installed as an application for their smartphones. If a person decides to pay using crypto, they're provided with the QR code which can be scanned using an application inside the wallet application for crypto.

Image illustrating how crypto payments are made via QR code. 
Image text:
Crypto app payment via QR code
1. Merchant provides a QR code at checkout.
2. Customer scans the QR code to review and authorize the transaction in their crypto app.
3. Merchant site confirms receipt and completes the purchase.
Techniques for receiving crypto-payments using QR codes.

It is important to connect your bank account to the browser

This method is ideal to those with access to their crypto wallet by way of the web-based extension that is available to users of your browser. If someone opts for this approach, it asks users to sign up for the Web3 wallet using a click icon. The browser will open its wallet asking permission to connect.

Image illustrating how crypto payments are made via browser extension.
Image text:
Crypto wallet payment via browser extension
1. Merchant provides crypto payment options and browser wallet connection prompt.
2. Customer selects their browser wallet to review and authorize the transaction within the extension.
3. Merchant site confirms receipt and completes the purchase.
Options to pay with crypto via the use of a browser extension.

3. You can make the payment and then get the receipt.

Whatever method the customer decides to use, the app will offer the user with prompts to assist in the process of making a payment online by using the app, or through the browser.

After payment has been made, it may take several minutes (usually just a few moments) until confirmation of the transaction on the blockchain. When this happens your customer and you are both informed about the transaction's acceptance. If the transaction is conducted on blockchain, you might be issued an identification number for transactions made using blockchain.

It's that simple!

What is this got to do with have to do with the merchants?

There's a significant distinction between someone who is experienced with cryptocurrency and prepared to make a purchase or purchase cryptocurrency prior. The process of setting up the correct cryptocurrency wallet, funding it and understanding how to handle transactions are the main obstacles in the way of entering.

At first, most transactions made using digital currencies will come from knowledgeable cryptocurrency users. In time, the quantity will grow drastically. If you've clients or customers who have stated that they are interested in cryptocurrency and bitcoin, it could be helpful for you to refer them to reliable websites, so they'll be able to have the ability to transfer funds to you the way they'd like to.

Benefits of crypto-based payment methods for your customers

  1. The holders of crypto want to use the money! It could be that they're an early investor or expert trader, or they get the money from cryptocurrency.
  2. It's cheaper for customers to directly pay for their purchases using cryptocurrency instead of having to pay exchange and/or forex fees for traditional payments. This is the most common scenario for customers from countries outside the US.
  3. There's a possibility that they will not be able to have access to different payment options.
  4. It is possible that they'd like to keep some operations secret or distinct from their other financial accounts.
  5. It's safer and easier.
  6. They value being able to transact without paying fees to traditional financial service providers (i.e., they're ideologically-driven).
  7. There aren't any limits in the each day's payments. This especially is the case of expensive or luxurious items which may exceed the amount on a per-day basis to a person's banking account.
  8. It's a cost for an digitally-based asset such as an NFT.

Customer considerations to bear in the mind of

You can see that there's an array of payment options available for cryptocurrency that are based upon the customer's experience. A few things to keep at heart when selecting and operating crypto methods of payment:

  1. How do you make it easy for clients to pay? Which are the most popular options for payment? What are the currencies that have the highest popularity?
  2. Are your customers subject to the costs of cryptocurrency networks directly? This could make it difficult to spend money in the event that the network's crypto is very full.
  3. Are you familiar with the procedure for dispute settlement? It is essential when there's no mention of the standard refund and credit policies. People who are dissatisfied or upset are more likely to complain and post negative reviews.
  4. What is the time that clients will be waiting on the confirmation of their order? Based on the payment method you're using to allow clients to pay for their purchases, they could have to wait longer than usual. This is why using the services of a payment processor can be helpful by ensuring that they often ensure that the costs and time for confirmations are small.
  5. Do clients require an educational course? They might want to know more about payment options using cryptocurrency. They also need instructions on security, and methods to stop fraudulent transactions.

Your customers can count on you to help them embrace the world of payment in a new way.

Merchants have the option of opting for crypto-based payment methods that are straightforward and easy to use. The customers, however, will be experiencing a distinct payment experience.

There are hundreds of individuals who are prepared, ready to, and are able to pay with cryptocurrency. While cryptocurrency-based payment options have become more simple and simple, it is still essential for businesses to be aware of their customers' requirements as well as the implications of their decisions so that they can benefit from the opportunities that the technology can bring.

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