How can your clients be able to pay with the cryptocurrency

Feb 17, 2023

It's essential to consider the perspective of your clients particularly during crucial times for change like check-out. The most important aspect of a successful checkout procedure is to offer a straightforward safe and secure way for customers to complete their payment using the method of payment they prefer.

This short piece will help you comprehend the process to make a payment from a customer's perspective. Understanding this can help you find opportunities to increase the speed at which you convert your customers, provide direct assistance as well as educate your customers as well prospective customers.

Crypto vocab check

There's a method to learn about these terms a little bit in this blog. Here's an overview of the main terms:

Public Key: The essence of the only thing you'll need are details for sending you crypto.

Public address. Address for public use. It is a hashed (basically the shortened) variant of an open-key. This is what you might offer to anyone that wants to cash an unpaid check. Imagine it as a Venmo username or PayPal.me URL. (e.g., 0x12B0aD31f483Cdf4741de8f5679A472E5fe3345G)

Private keys allow users to gain access to funds that are sent using the open keys. The private key should never be given to any third-party.

Web3: Defined by AP Stylebook, Web3 is a catchall term for the prospect of a new stage of the internet driven by the cryptocurrency-related technology, blockchain.

web3-based digital bank (crypto wallet): It stores private and public keys that facilitate transactions on blockchain.

Seed phrase: A collection of words composed of 12-24 random-generated words which give access to the Wweb3 wallet. This collection is used for access to the cryptocurrency wallet. It is not recommended that the information be divulged to anyone else.

The non-custodial account is held by the person using it. the private keys to their wallet  They have complete control over the Web3 wallet. (e.g., Metamask, Trust Wallet. )

Custodial private keys to wallets are held by third-party companies. (e.g., Coinbase, OpenNode. )

Peer-to-peer payments

It's possible that you're considering "Isn't one of the biggest benefits of cryptos being that they're peer-to peer and don't rely on third parties?"

It's possible to take the money of a client with no software or services provided by an outside company.

But, it's not ideal for the common user. It's not possible for them to build their own server and execute transactions on a terminal via an command line. Then, they can keep the private keys saved on their accounts. Additionally, the majority of merchants will cover a certain amount of transaction fees to provide their customers an easy service and also save themselves lots of hours and time in the process of reconciling payments to their customers' orders.

This article focuses on the typical transactions online, employing the software and services which are likely to be used by novice and intermediate users.

An overview of the procedure to make an online transaction using cryptocurrency

From the standpoint of as a consumer are three aspects to be considered:

  1. You can access a fully-funded digital wallet.
  2. Link their accounts to their banks.
  3. You must make the payment and then receive confirmation.

Your experience will be contingent on the company that handles payments and wallets that you make use of. Let's look at some scenarios and look at what's taking place at each step for the user.

1. You can access a fully funded cryptocurrency wallet

There are a variety of options for users who are searching for the best crypto wallet. Each has distinct attributes, features, and benefits, in addition to different types of crypto wallets, chains and payment options.

Traditional digital wallets, such as PayPal or CashApp can now accept payments made via crypto. Leading crypto exchanges in the area like Coinbase, Crypto.com, and Binance are all using their own applications that also function as paywallets. Additionally, there are wallets designed specifically for cryptocurrency, like MetaMask, Rainbow, and numerous other. Do the necessary research to identify the most suitable option for you.

Once you've chosen your wallet and got it setup, the next step is adding the crypto you'd like to purchase in order to have an surplus amount to spend. This is usually an easy procedure as most wallets offer an option to buy through the app.

How can a purchaser know which cryptocurrency to be adding to their wallets?

This is a fascinating subject! The majority of the time, it's not a problem, excluding the costs that could be incurred when they need to change the currency. Some crypto payment processors will enable automatic exchange to ensure that customers can pay you in the same currency, and they will be able to get their money back in a different currency.

In the event that that's not possible, some crypto wallets offer an in-wallet swap or exchange function, which means that if the user has bitcoin (BTC) but wants to make payments using the cryptocurrency ethereum (ETH), they can swap their wallets swiftly. The best option is to fill accounts with the currencies that you'd like transfer. However it's impossible before you decide whether or not you want to purchase.

2. Be sure their bank account is connected to your site

There are two options for those who would like to connect their wallets to your website. The QR code, or the wallet connection feature of the browser. The payment processors that process cryptos might provide one or both in the form of options.

QR code

This option is perfect for those who have a crypto wallet installed in an app for their smartphone. When someone chooses to pay using the cryptocurrency option, they're given the QR code that can be read using a scanner in the app for their crypto wallet.

Image illustrating how crypto payments are made via QR code. 
Image text:
Crypto app payment via QR code
1. Merchant provides a QR code at checkout.
2. Customer scans the QR code to review and authorize the transaction in their crypto app.
3. Merchant site confirms receipt and completes the purchase.
Payouts using crypto through QR code.

The browser wallet is linked with your bank account.

This is the best alternative for people who connect their accounts using cryptocurrency through an extension for their browser on the internet. If one opts for this method they will be prompted to join the Web3 wallet through pressing the button. This invokes the wallet in the browser, and it then requests for authorization to allow connecting.

Image illustrating how crypto payments are made via browser extension.
Image text:
Crypto wallet payment via browser extension
1. Merchant provides crypto payment options and browser wallet connection prompt.
2. Customer selects their browser wallet to review and authorize the transaction within the extension.
3. Merchant site confirms receipt and completes the purchase.
How to pay for crypto with a browser add-on.

3. Make the payment make the payment, and you'll receive an invoice.

Whichever method the user decides to use The wallet will give instructions to assist the user pay their bill by using the app, or through the web browser.

After payment has been made, the transaction can be delayed for an indefinite amount of time (usually less than a few seconds) until confirmation of the transaction on the blockchain. At this point, you and your client you receive confirmation. When transactions are done directly through the blockchain it is possible to obtain each a Blockchain identification number.

Simple as that!

What are the things that crypto-payment methods have in common with merchants?

There's a distinct difference between someone who has experience in crypto and has the confidence to make a purchase and someone who has not had any experience with crypto prior to. Setting up a crypto wallet in addition to funding it and understanding the procedure for processing transactions is the main hurdle that need to be overcome in order to gain access.

Initial transactions in cryptocurrency are anticipated to be made by more knowledgeable people who have used cryptocurrency. Over time, this number is expected to rise substantially. If you've got customers or friends who've indicated that they're interested in crypto, it might be advantageous to guide them to reliable websites in order for them to be in a position to pay you using the way they prefer.

The advantages of using the cryptocurrency-based payment system for your clients

  1. People who have cryptocurrencies are enthusiastic to spend their funds! This could mean they've had a great start in investing or skilled trader, or they have the money in cryptocurrency.
  2. It is cheaper to transfer money directly using cryptorather than accepting the exchange of forex transactions made using traditional payment methods. This is particularly the case for international customers.
  3. It is possible that they are not equipped to utilize other payment methods.
  4. They may prefer to keep specific transactions private or to keep them distinct from the other transactions within their accounts.
  5. It's safer and simpler.
  6. They value being able to transact without paying fees to traditional financial service providers (i.e., they're ideologically-driven).
  7. There's no limit for everyday payments, especially high-cost and luxury items that could over the amount per day for the bank account of the person using the account.
  8. The purchaser pays for digitally native assets, like, say, an NFT.

The needs of the customer must be kept in mind

There is many options in crypto payment methods that are based on user satisfaction. Below are some tips to keep in mind while making your choice when working with cryptocurrency payment:

  1. What's the simplest way for your clients to pay? What is the preferred cryptocurrency they are using?
  2. Do you have customers that are subject to charges that come directly from cryptocurrency networks? This could make it harder to finance an item if it's very full.
  3. Are you satisfied in the process for dispute settlement? It is especially important since there aren't any conventional terms and conditions to credit or refunds. Customers who are unhappy or unhappy are more likely to complain or write poor reviews.
  4. What is the length of time customers have to wait until they receive confirmation of their orders? According to the method you're using for allowing customers payments, some customers may require more time to wait for confirmation than normal. In this instance, the help of a third party can aid, since they usually keep costs as well as the time required to confirm transactions quick.
  5. Do consumers require education? Customers may appreciate education about the ways they could make purchases with cryptocurrency. They also need information on how they can protect their own interests and stay away from fraudulent transactions.

Let your customers know that you're here to help to embrace the world of payment

Merchants have the option of choosing from choosing crypto payment methods that are easy and familiar. In contrast the customers have to deal by a distinct payment experience while paying.

The world is full of thousands of cryptocurrency users that are prepared, eager, and able to make payments with cryptocurrency. Though crypto-based payment systems are becoming more straightforward and easy to use, it is essential that businesses understand their customers' experience and also the implications of their choices for making the most of these opportunities for development.

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